Marbella DJ Sound & Lighting

Marbella DJ Sound & Lighting is owner-operated, which means when the systems are messy, the owner feels it every day. Bookings, contracts, confirmations, and back-and-forth messages quickly turn into constant admin — exactly the kind of work that blocks growth and burns time.

We partnered directly with the owner to build and continuously improve a CRM system that makes the business easier to run. This isn't a "set it and forget it" setup — it's a working operational engine that gets better as the business grows. Enquiries are captured cleanly, events move through a simple pipeline, and the system keeps everything organised without the owner needing to chase details.

Automation is where the real relief comes in. We implemented flows that generate contracts automatically, send confirmation emails, and keep clients informed at the right moments — reducing manual work while making the business look more professional. The result is fewer dropped details, faster turnaround, and a smoother customer experience that reflects the quality of the service.